Tom Zimmer
Tuesday, November 02, 2004
  VP's Verisimilitudes, Lessons Learned


Lessons learned. Learning lessons is no fun, frankly I hate it, or at least strongly dislike learning lessons. I am a manager and an engineer by trade, and I am used to having people listen to me when I talk. Now I'm not saying I run over people, I do try to be considerate when I recommend a solution to a problem. I also try to give the person solving the problem ownership in the solution, so they can feel like it was their solution, not just something they had to do. Some people might call this manipulation, but I think of it as consensus problem solving, where everyone involved gets to participate in devising the solution. Everyone gets to do things their way, because everyone had a say in how it should be done. It doesn't always work, but it usually works. Anyway, back to my lesson. I have heard some people complain about how they are treated by some mechanics, kind of a "you drive it, and I fix it" attitude. It can make you quite angry to be treated in a condescending way. I haven't had this problem personally, but I guess God decided I needed a lesson, so I could learn how it feels. Anyway, I went to an outdoor concert recently, and while testing the sound system, the sound man was running the sound levels so loud, It seemed to me that a lot of people were going to get damaged hearing. This was not a rock concert mind you. Anyway, I was experiencing some pain in the ears, so I went over to the sound man to let him know what was happening. He basically blew me off, saying he had to do what he was doing to test the system. Needless to say, I went away REALLY angry. So angry in fact, I contemplated shutting down the entire sound system's power. Fortunately clearer heads prevailed, and I cooled off and talked to one of the organizers instead. He at least knew that he needed to listen and offered to look into it. So, what did I learn from this? Well, first it is no fun being the butt end of someone else's condescension. I can only suppose that I needed to learn this because I have done that to someone else, and I need to be more considerate. I will be, I can tell you. Second, it is very humbling to be the boss, and suddenly find yourself not the boss. And my recommendation to you is that you don't assume that the person you are talking to about a technical subject you know well knows nothing about that subject. Whether the person you are talking to is a he or a she, and the subject is motorcycles, engines, racing, sound systems, computers or whatever.
 
Comments: Post a Comment



<< Home
Some of the details of my life, as I allow Christ to live out His life through me.

My Photo
Name:
Location: Austin, Texas, United States

I am a Christian, Debbie is my wonderful wife. She is also a Christian, and my perfect helpmate. I have two adult children Pam & Chip, I have four wonderful grandchildren, granddaughters Chloe & Claire, and grandsons Ezra and Corbin. I am a Biker, I ride a 1999 Harley Davidson Road King, I am a member of the New Life Riders (Austin, TX) chapter of the Christian Motorcyclists Association (CMA), I am Chaplain of the United Clubs Of Austin (UCOA), I am the Author or Co-Author of several Forth computer language development systems including VIC-Forth, ColorForth (for the Radio Shack Color Computer), 64Forth (for the Commodore 64), F-PC (for DOS), Win32Forth (for Windows) and TCOM (a native DOS compiler), I am a Software Engineer for Thermo Fisher Scientific in Austin, TX, where I develop Windows C# applications for analytical instrument data processing and reporting.

ARCHIVES
November 2002
December 2002
January 2003
February 2003
March 2003
April 2003
June 2003
July 2003
September 2003
November 2003
December 2003
January 2004
February 2004
March 2004
April 2004
May 2004
June 2004
July 2004
August 2004
September 2004
October 2004
November 2004
December 2004
January 2005
February 2005
March 2005
April 2005
May 2005
June 2005
July 2005
August 2005
September 2005
October 2005
November 2005
December 2005
January 2006
February 2006
March 2006
April 2006
May 2006
June 2006
July 2006
August 2006
September 2006
October 2006
November 2006
December 2006
January 2007
February 2007
March 2007
May 2007
June 2007
July 2007
September 2007
October 2007
November 2007
December 2007
January 2008
February 2008
March 2008
April 2008
May 2008
June 2008
July 2008
August 2008
September 2008
October 2008
November 2008
January 2009
February 2009
March 2009
April 2009
June 2009
July 2009
August 2009
September 2009
October 2009
November 2009
December 2009
January 2010
February 2010
March 2010
April 2010
May 2010
June 2010
July 2010
August 2010
September 2010
October 2010
November 2010
December 2010
January 2011
February 2011
March 2011
April 2011

Google

Web

TZ

TZ



Powered by Blogger